1. Program description
KBA Movers uses SMS to send customers important operational updates, moving quotes, appointment reminders, and service notifications related to their move. Messages are sent from (515) 770-5649. This is a customer care and account notification program, not a marketing list.
2. How you opt in
You join the program by checking the optional text-message box on the quote form at kbamoving.com/contact or on the home page, by texting KBA Movers first, or by giving verbal or written permission to a KBA Movers representative. The checkbox is never pre-checked.
Consent to receive text messages is not a condition of any purchase. You can request a quote, book a move, and receive service without opting in. By opting in you confirm that you are the subscriber or the customary user of the mobile number you provided.
3. Cancelling the service (STOP)
You can cancel the SMS service at any time. Just text “STOP” to (515) 770-5649. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
4. Getting help (HELP)
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at (515) 770-5649 or kbamovers1@gmail.com.
5. Carrier liability
Carriers are not liable for delayed or undelivered messages.
6. Message frequency, rates, and supported carriers
Message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at a frequency that varies based on your requested services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. Privacy
If you have any questions regarding privacy, please read our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.